Privacy Policy

CURSBIDE COMMUNITIES, LLC

PRIVACY POLICY

Last Updated June 21, 2021

              Curbside Communities, LLC (“Curbside”, “we”, “us” or “our”), is committed to protecting your (“you” or “your”) privacy and empowering you with this privacy policy (this “Privacy Policy”). This Privacy Policy explains how we collect, use, disclose, and apply the Personal Data (as defined below) collected when you use or access our websites and mobile applications that include a link to this privacy policy, and any related products, features, and services (the “Services”). In addition, this Privacy Policy describes your choices for use, access, and correction of your Personal Data. By using the Services or interacting with us, you are agreeing to this Privacy Policy. Please read the following carefully. If you do not agree to be bound by this Privacy Policy, please stop using the Services.

1.          Changes to this Privacy Policy. We may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our Services. We will post the changes to this page and encourage you to review this Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, we may provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should terminate your account.

2.          Information We Collect and Receive[SSJ1] [EJ2] . We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Data”) as follows:

2.1        Information You Provided to Us. We collect Personal Data that you decide to share with us. At times, we may require you to provide certain Personal Data in order to use certain parts of our Services, fulfill your requests, or provide you with certain services.

                           2.1.1     Account. When you create an account to log in to our Services (an “Account”), you may decide to share your first and last name, email address, username, password, your National Provider Identifier, (“NPI”), phone number, specialty, and location. We use this information to set up your Account, verify your identity, and provide you with our Services.

                           2.1.2     Content. We collect Personal Data from you when you provide, post, or upload it to our Services (“User Content”). We may collect, and other Curbside users may be able to see, your Personal Data, including your username, real name, photo, location, your User Content, and any other information you choose to upload or share.

                           2.1.3     Network and Connections. We collect information about the people, pages, accounts, and groups you are connected to and how you interact with them across our Services, such as people you communicate with the most or which groups you are part of.

                           2.1.4     Direct Messages and Non-Public Communications. We provide certain features that let you communicate more privately or control who sees your User Content. For example, you can direct message other users to have non-public conversations, or you can post User Content in invite only groups within the Services. When you communicate with others by sending or receiving Direct Messages, we will store and process your communications and information related to them, including, for example, when you send, receive, or engage with messages in connection with our Services.

                           2.1.5     Payment Information. [SSJ3] If you upgrade your Account to a paid membership or purchase other offerings provided as part of our Services, you may provide us with your payment information, including your credit or debit card number, card expiration date, CVV code, and billing address. We use industry-standard payment processor services to handle payment information.

                           2.1.6     Contacting Us. We may choose to collect Personal Data when you (i) contact us with questions or concerns, (ii) when you voluntarily respond to requests for your opinion and feedback, (iii) respond to marketing or other communications, or (iv) connect with us regarding an actual or potential business relationship.

                           2.1.7     Surveys and Questionnaires. We may use your Personal Data to send you surveys, newsletters, questionnaires, and the like. If you decide to participate, you may be asked to provide certain information, which may include Personal Data.

              2.2        Information We Obtain from Others. We may obtain Personal Data about you from other sources, including through other users of the Services. For example, sometimes other users of the Services may provide us with Personal Data about you, including through User Content. Further, we collect Personal Data from third-party sources, including government agencies, publicly available databases, professional associations, publications, employers, our business partners, and service providers. For example, we may use third-party sources to obtain your NPI record and other information for user verification, to perform authentication and fraud detection, and to comply with our legal obligations.

              2.3        Information We Automatically Collect. We automatically collect certain Personal Data from you when you use the Services, including internet or other network activity information such as your IP address, unique device identifiers, browsing and search history (including content you have viewed in the Services), and cookies.

                           2.3.1     Automatic Data Collection.In order to improve, personalize, and optimize our Services and meet our legal obligations, we may automatically track certain information about your visits to and usage of our Services, including your browser type, operating system, IP address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), device identifier, domain name, clickstream data, referring/exit pages, geolocation, and a date/time stamp for your visit. We also use this information to analyze trends, administer the Services, gather demographic information about our user base, deliver advertising, perform research, provide technical and customer support, inform our product development efforts, protect our legal rights, address disputes, and prevent our Services from being used to commit harmful or unlawful activities, including fraud. Some of this information may also be collected so that when you use the Services again, we will be able to recognize you and optimize your experience accordingly.

                           2.3.2     Device Information. We may collect information about the devices you use to access our Services, including the hardware models, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.

                           2.3.3     Crash and Error Information. If the Services crash or return an error, we may collect data to determine the cause of the error using first- or third-party services. The crash or error information collected may include the following: Device IP address, device name, operating system version, application configuration(s), the time and date, and other statistics.

                           2.3.4     Cookies.Like many online services, we use “cookies” to collect technical information. Cookies are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Services. We may use cookies to collect information about your IP address, browser type, operating system, device type and identifiers, platform type, as well as your usage of, activity on, and the performance of our Services. These types of information are collected to make the Services more useful to you and to tailor your online experience to meet your interests and expectations.

                           2.3.5     Other Technologies. In addition, we use “pixel tags” (also referred to as clear gifs, web beacons, or web bugs). Pixel tags are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of web users. In contrast to cookies, which are stored on a computer’s hard drive or web browser, pixel tags are embedded invisibly in web pages. Pixel tags are often used in combination with cookies, trigger the placing of cookies, and transmit information to us or our service providers. This enables two websites to share information. The resulting connection can include information such as a device’s IP address, the time a person viewed the pixel, an identifier associated with the browser or device, the type of browser being used and the URL of the web page from which the pixel was viewed. Pixel tags also allow us to send email messages in a format that users can read, tell us whether emails have been opened, and help to ensure we are sending only messages that may be of interest to our users. We may also use this information to reduce or eliminate messages sent to a user.

                           2.3.6     Third-Party Analytics. [SSJ4] We use a number of service providers to help analyze how people use our Services (“Analytics Companies”). Analytics Companies use cookies and similar technologies to collect information pertaining to how people use our Services, what pages they visit, and what other sites they may have used prior to using our Services. We use the information we get from Analytics Companies to improve and optimize our Services.

3.          How We Use Your Information.

(a)         We may use the Personal Data that we collect for our legitimate interests and the limited purpose of providing and improving the Services, as described in the Terms and in this Privacy Policy including with your consent, and as permitted by applicable laws. These purposes include circumstances where it is necessary to provide or fulfill the Services requested by or for you or where you have given us your express consent. We may use your Personal Data:

(i)          To provide, maintain, and improve the Services;

(ii)         To create your Account, facilitate network connections, recommend content, and further personalize the Services for you;

(iii)       To personalize the Services, and provide and optimize advertisements, content, and features that match user profiles or interests;

(iv)       To communicate with you about products, services, offers, promotions, and provide other news and information we think will be of interest to you (for information about how to opt out of these communications, see “Your Choices” below);

(v)        To measure the effectiveness of advertisements shown on our Services;

(vi)        To invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);

(vii)      To monitor and analyze trends, usage, and activities in connection with our Services;

(viii)     To research and develop new services;

(ix)        To provide customer service;

(x)         To enforce our terms of service and other policies;

(xi)       To promote security, to protect against and prevent fraud, claims, and other liabilities, to manage corporate risk exposure, to comply with legal obligations and legal process, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties; and

(xii)      For any other purposes disclosed to you at the time, we collect your information or pursuant to your consent.

(b)        We may aggregate and/or de-identify information collected through the Services and from other sources so that such information can no longer be linked to you or your device (“Aggregate/De-Identified Information”). We may use Aggregate/De-Identified Information for any purpose, including, without limitation, for research and marketing purposes.

4.          How We Share and Disclose Information.

              4.1        Vendors and Service Providers. To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors, customer support services, and web analytics services. Pursuant to our instructions, these parties will access, process, and/or store Personal Data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the security standards we apply to your Personal Data.

              4.2        Corporate Affiliates. We may share Personal Data with our current and future affiliates, meaning an entity that controls, is controlled by, or is under common control with us. Our affiliates may use the Personal Data we share in a manner consistent with this Privacy Policy.

              4.3        Sharing You Control. We may share or disclose your Personal Data for other purposes pursuant to your consent or with your further direction, such as when you upload User Content, participate in public activities such as posting on the Services, direct us to share your feedback with another, or information shared via direct messages with someone else. Please keep in mind that if you direct message another user or if you choose to engage in public activities on the Services, you should be aware that any information you share may be read, collected, or used by other users. You should use caution in disclosing Personal Data while engaging in such activities. We are not responsible for the information you choose to submit.

              4.4        Aggregate/De-Identified Data. From time to time, we may share Aggregate/De-Identified Information about use of the Services, such as by publishing a report on usage trends. The sharing of such data is unrestricted.

              4.5        Legal Reasons. We may also disclose your Personal Data when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose your Personal Data to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Services; to enforce or apply our policies or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. We will attempt to notify our users about legal demands for their Personal Data when appropriate in our judgment unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority.

              4.6        Sale, Merger, or Other Business Transfer. As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions (including in contemplation of such transactions), Personal Data may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, your Personal Data would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.

5.          Your Choices.

              (a)         If you have registered for an Account, you may access, review, and update certain Personal Data that you have provided to us by logging into your account and using available features and functionalities or by contacting us in accordance with the “Contact Us” section below. You may also contact us to delete your account. Please note that we will need to verify that you have the authority to delete the account and certain activity generated prior to deletion may remain stored by us and may be shared with third parties as detailed in this Privacy Policy.

(b)         You have a choice about the placement of cookies on our website. You can use your web browser to directly block all cookies, or just third-party cookies, through your browser settings. Using your browser settings to block all cookies, including strictly necessary ones, may interfere with proper site operation. Guidance on how to control cookies in popular browsers is contained here: Microsoft Internet Explorer, MacOS Safari, Mozilla Firefox, and Google Chrome. You can also manage third-party advertising preferences for some of the third parties we work with to serve advertising across the Internet by utilizing the choices available at www.networkadvertising.org/managing/opt_our.asp and www.aboutads.info/choices.

(c)      You have a choice at any time to stop us from sending you emails for marketing purposes by following the “unsubscribe” link included in these messages. Please note that despite any indicated email marketing preferences, we may continue to send you administrative emails regarding Curbside, including, for example, notices of updates to our Terms of Service [SSJ5] or this Privacy Policy, if we choose to provide such notices to you in this manner.

              (d)         In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Services, you may be unable to use those features.

(e)         Some browsers offer a “do not track” (“DNT”) option. Since no common industry or legal standard for DNT has been adopted by industry groups, technology companies, or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

6.          Security. We take reasonable precautions intended to help protect your Personal Data that we collect. Unfortunately, no system or online transmission of data is completely secure, and we cannot guarantee the security of data transmitted across the Internet. If you believe that Personal Data that you provided to us is no longer secure, please notify us immediately using the contact information provided below.

7.           Information Retention. We will retain Personal Data as required to comply with privacy requests, to manage active accounts, as required by law, in order to resolve disputes or enforce our agreements. We will retain Personal Data we process on behalf of our users as directed by them. We may also retain copies of your Personal Data for disaster recovery purposes.

8.         International Users. The Services are hosted in the United States and are intended for and directed to users in the United States. If you are a user accessing the Services from the European Union or any other region with laws or regulations governing Personal Data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Services, which are governed by U.S. law, this Privacy Policy, and our Terms, you are transferring your Personal Data to the United States and you consent to that transfer. The Services are not intended to subject us to the laws or jurisdiction of any state, country, or territory other than those of the United States. Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers and, by using the Services, you consent to the transfer of Personal Data to countries outside of your country of residence, including the United States, which may have different data protection laws than those of your country.

9.         Links to Third-Party Websites. The Services may contain links to other websites not operated or controlled by us, including social media services (“Third-Party Sites”). The Personal Data that you share with Third-Party Sites will be governed by the specific privacy policies and terms of service of the Third-Party Sites and not by this Privacy Policy. By providing these links, we do not imply that we endorse or have reviewed these sites. Please contact the Third-Party Sites directly for information on their privacy practices and policies.

10.       Children’s Privacy. The Services are intended for adult users over the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18. If you become aware of information from individuals under the age of 18, which has been provided to us, please contact us in accordance with the “Contact Us” section below.

11.     Contact Us. If you have any questions or concerns about our Privacy Policy, please contact us via email at admin@curbsidecommunities.com.